Upon receipt of payment your order will be shipped, and you will receive e-mail notification that your purchased items have been shipped, with tracking information.
To find out when you will receive an item, you need to consider the availability of the item you have ordered and the shipping option you selected:
(Availability) + (Dispatch Time) = Total Delivery Time
To find out more, please review our Shipping Options.
All the payments are secured by Paypal
After you click "CONFIRM THIS ORDER" button at the last step of the On-Line Order Checkout, you should receive a confirmation page with a order reference number on it. If you do not get a confirmation number, you should see a message at the top of the order form indicating why the order could not be processed. Correct the problem indicated in this text message and click "CONFIRM THIS ORDER& again to send the revised information. GraceGemsLtd.com will send you the Order Confirmation e-mail, with your order details and order reference number.
We understand the value of keeping your personal information private, and we have designed the GraceGemsLtd.com Website with controls that let you choose the level of communication you receive and the amount of information you disclose. Please review our terms & conditions for more information.
There could be several possible reasons for this. Please try to execute your purchase a second time .Even If you have any further questions or comments, please contact us at info@GraceGemsLtd.com or by phoning us at 877-768-5484 (Toll-free within the US) and we will be happy to help you with this.
GraceGemsLtd.com provides for a seven day inspection period to allow you to fully inspect your purchased item(s). In the event you decide to return your item(s), we will gladly accept your return. Please go to our "terms & conditions" page, which will provide all of the information you need to return an item to GraceGemsLtd.com.
GraceGemsLtd.com will deposit the check immediately upon receipt. Usually it takes about a week for us to receive notification that the personal check or business check has cleared, after which we will immediately package and ship your order.
We will be more than happy to respond to any questions you may have about any purchase consideration you are making. If you have any further questions or comments, please contact us at info@GraceGemsLtd.com or by phoning us at 877-768-5484 (Toll-free within the US) and we will be happy to help you with this.
The carat weight and dimensions for each stone have been checked and double- checked here at the GraceGemsLtd.com Laboratory. All of our gemstone measurements have been made in millimeters and the gemstone weight measured and reported in carats.
A "carat" is the equivalent of one-fifth of a gram, and 25.4 millimeters equals one inch. Gemstone varieties vary in density, meaning a one-carat Sapphire, for example, will appear smaller than a one-carat Emerald, if they are cut in a similar fashion.
Cutting style can also influence how large a gemstone appears "face up"; a deeply cut gemstone will appear smaller than a shallow cut gemstone, all other things being equal. The density value for each of the gemstone varieties can be accessed by clicking on the "Learn More About..." text above each individual gemstone web page description and picture. Basically, the higher the density of a gemstone variety, the smaller it is likely to appear "face-up", all other things being equal.
Because the pictures of the gemstones on our Website are being viewed under magnification, you should look at the dimensions for the stone from the gemstone description and obtain a measuring device to get an accurate idea of how large the gemstone you are considering purchasing will appear "face-up".
Our Website has been designed to be User-friendly, but the layout may be somewhat different from other websites you have visited. It is also possible that some of the navigation features may not be functioning correctly; these things do happen from time to time. Also, we may not have posted on our Website certain items you are interested in, but we do have a huge selection of top-quality gemstones that have not been posted to our Website.
No problem! You may send us e-mail at any time at info@GraceGemsLtd.com or call us toll-free within the United States at 877-768-5484 . We make every effort to respond to both e-mail and phone mail within 24 hours and will certainly respond within two business days.
The items which are being displayed on the website are just a very little protion of our inventory, there are many more, so feel free to ask us any thing you are looking by sending us the Query form or you can call us at 877-768-4584.
Chances are that may be we have that in our stock.